SuperCape Shipping Policy

At SuperCape, we are committed to delivering your fashion finds with the utmost care and efficiency. Here’s everything you need to know about our shipping policy:

Shipping Timeframe

  • Standard Delivery: We strive to deliver all orders across India within 7 to 10 working days. Our goal is to ensure that your SuperCape apparel arrives promptly and in excellent condition.
  • Potential Delays: Please note that for certain postal codes, delivery times may be slightly longer due to logistical challenges or regional constraints. If your delivery address falls into one of these areas, we will inform you of any expected delays as soon as possible.

Order Processing

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details. This includes an estimated delivery date and tracking information once your order is shipped.
  • Processing Time: Orders are typically processed within 1 to 2 working days. During high-demand periods or promotional events, processing times may be extended, but we will keep you updated on any changes.

Shipping Charges

  • Free Shipping: Enjoy free shipping on all orders within India. No minimum purchase amount is required.

Tracking Your Order

  • Tracking Information: Once your order is dispatched, you will receive a tracking number via email. Use this number to track your shipment and stay updated on its progress.

Delivery Issues

  • Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. SuperCape is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.
  • Customer Support: If you have any concerns about your delivery or if your order does not arrive within the expected timeframe, please contact our customer support team at supercapeclothing@gmail.com or call us at [your customer support number]. We’re here to assist you and resolve any issues as quickly as possible.

Returns and Exchanges

  • Return Policy: If you’re not completely satisfied with your purchase, please refer to our Returns and Exchanges policy for information on how to return or exchange your items.

Thank you for choosing SuperCape. We look forward to delivering exceptional style and quality right to your doorstep!

Warm regards,

The SuperCape Team